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CRM Training NYC

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Learn the fundamentals of customer relationship management (CRM) in NYC, with classes on implementing CRM software, analyzing customer data, and improving customer interactions.

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Sales Cloud Administration

ExitCertified @ 685 3rd Ave, New York, NY

Full Course Title: Sales Cloud Administration: Products, Quotes, Orders and Collaborative Forecasts.  This course is a must for all Administrators who need to configure and maintain these features for their organizations. Using real-world scenarios, this course will teach Administrators how to set up products, price books, quotes, and orders to streamline their processes. This course will also teach Administrators how to configure Collaborative...

(2) All levels 18 and older
No upcoming schedules
$850
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Administration Essentials for New Admins (ADM201)

Global Knowledge @ 685 3rd Ave, New York, NY

This comprehensive, entry-level course is recommended for new Salesforce administrators. In this course, you will learn how to navigate and configure the Salesforce interface, manage users, secure the Salesforce environment, load bulk data, and generate customer dashboards and reports. This course helps prepare you for the Salesforce.com Certified Administrator certification. What You'll Learn: Customize your application, including page layouts,...

(12) Beginner 18 and older
No upcoming schedules
$4,250

5 sessions

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Salesforce Fundamentals for Business Admin Specialists

Global Knowledge @ 685 3rd Ave, New York, NY

The Salesforce Fundamentals for Business Administration Specialists course will provide you with an understanding of what’s possible with the Salesforce platform, its specific applications, and their business values and benefits. The Salesforce Fundamentals for Business Administration Specialists course will provide you with an understanding of what’s possible with the Salesforce platform, its specific applications, and their business values...

(12) Beginner 18 and older
No upcoming schedules
$1,800

3 sessions

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Administration Essentials for Experienced Admins

Global Knowledge @ 685 3rd Ave, New York, NY

Master Salesforce with custom applications, reporting, and automation. In this course for experienced administrators, you will increase your skills and knowledge about how Salesforce can solve your most pressing business needs. Using real-world scenarios, you will cover extending Salesforce with custom objects and apps, generating complex reports and dashboards, and automating complex business processes to help you work more efficiently with Salesforce....

(12) All levels 18 and older
No upcoming schedules
$3,600

4 sessions

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Customization and Configuration in MS Dynamics CRM 2013

NetCom Learning @ 519 8th Ave, New York, NY

This course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include security; creation and configuration of entities; design of forms views and charts; auditing and solutions. The course describes each topic and how each topic relates to the other topics to produce a full configured, effective solution. Course Prerequisites  10774: Querying Microsoft SQL Server...

(16) Intermediate 16 and older
No upcoming schedules
$1,699

3 sessions

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Reporting in Microsoft Dynamics CRM 2011

ONLC Training Centers @ 225 34th St, New York, NY

This one-day instructor-led course, Reporting in Microsoft Dynamics CRM 2011, provides students the information to better understand reporting methods along with more advanced reporting features of Microsoft Dynamics CRM 2011. Audience Profile: This course is intended for Microsoft Dynamics CRM System IT Professionals. The course will also introduce topics and functionality important for developers, but will not cover these topics in depth....

(7) Intermediate 18 and older
No upcoming schedules
$595
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PeopleSoft HCM Rel 9.0 to 9.2 Delta

ExitCertified

This PeopleSoft HCM Rel 9.0 to 9.2 Delta training helps you take an in-depth look into the enhancements and changes made in releases 9.1 and 9.2 for PeopleSoft HCM. Learn how your organization can best leverage these new cross-product HCM enhancements, along with enhancements to talent management processes such as ePerformance, Plan Careers and Plan Successions. Learn To: Describe HCM cross-product enhancements. Describe Human Resources enhancements....

(2) All levels 18 and older
No upcoming schedules

Customizing Salesforce1 with Clicks (ADM 214)

ExitCertified

This course is perfect for Salesforce administrators and application builders who want to know more about Salesforce1. This hands-on course will enable students to use clicks (not code) to customize the look and feel of Salesforce1 for their mobile user base. This is a bring-your-own-device course. Who Can Benefit Customizing Salesforce1 Using Clicks is ideal for Salesforce users who know how to administer Salesforce and/or build Salesforce applications...

(2) All levels 18 and older
No upcoming schedules

Intro to Object-Oriented Programming w/ Force.com Code

ASPE Inc.

This object-oriented programming training course provides those who are a new to programming with an introduction to object-oriented programming using Salesforce's Javalike programming language called Apex. In this class, you'll learn the basics of creating classes and triggers in Force.com code as well as best practices and development methodology concepts that will help you be successful as you start to build your first Force.com applications....

(1) Beginner 18 and older
No upcoming schedules

Salesforce.com Administration Essentials for New Admins

ASPE Inc.

This comprehensive hands-on Salesforce training course is a must for new Salesforce administrators. Administration Essentials for New Admins is the core training that ensures your success with Salesforce. For maximum benefit, we recommend administrators take this course before starting a Salesforce deployment or when taking over an existing deployment. The most important Salesforce training course available on Salesforce fundamentals for those...

(1) Beginner 18 and older
No upcoming schedules

Apex and Visual Force Controllers

ASPE Inc.

This comprehensive hands-on Salesforse development training course is perfect for developers who want a deep dive into using Apex to build, extend, and deploy Salesforce applications on the Force.com platform. This course also covers using Apex to build and customize Visualforce pages. Become a Salesforce power developer with advanced skills and real-world development techniques on the Apex code toolset and the Visualforce framework. What you...

(1) Intermediate 18 and older
No upcoming schedules

Building Applications with Force.com

ASPE Inc.

This comprehensive hands-on Force.com training course is a must for new application developers who want to create custom Force.com applications or customize existing Salesforce applications. Participants will learn how to use the declarative "clicks not code" capabilities of the Force.com cloud platform to create new applications and Force.com pages (Visualforce) and components to create custom interfaces. This is the fundamental course for anyone...

(1) Intermediate 18 and older
No upcoming schedules

Sales Management in Microsoft Dynamics CRM 2013

ONLC Training Centers @ 500 Mamaroneck Ave, New York, NY

This course introduces the capabilities of Sales Management in Microsoft Dynamics CRM 2013 that allow you to track and manage the sales process from potential to close. This course provides insight on sales process information, and introduces the tools available to analyze and report on sales information. This course guides you through the tools that help make the internal processes simpler and easier so your sales force can focus on what is important—creating...

(7) Intermediate 18 and older
No upcoming schedules
$595
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Salesforce.com: Blaze your Career Trail

Bronxville Adult School @ Concordia College, Bronxville, NY

Learn more about the world’s #1 CRM (customer relationship management) tool. There are boundless opportunities in the Salesforce.com ecosystem to advance you in your career in any company or even on your own as a Salesforce Consultant. Salesforce.com skills are in high demand! You will receive guidance to build your own trail using the free training tools provided by Salesforce.com. Learn the steps for becoming an “Awesome Admin” as well as...

(20) All levels 18 and older
No upcoming schedules

Customizing Salesforce1 with Code (DEV 514)

ExitCertified

This course is perfect for Salesforce developers builders who want to know more about creating Salesforce1 apps programatically. This hands-on course will enable students to use code (not clicks) to customize the look, feel, and functionality of Salesforce for their mobile user base. All of the programming covered in this course occurs inside the Salesforce1 app using HTML, CSS, JavaScript, and Visualforce markup; the Mobile SDK is not covered. ...

(2) All levels 18 and older
No upcoming schedules

Reporting Fundamentals (RPT 101)

ExitCertified

Reporting Fundamentals is a must for all users who need to report on the data managed within their Salesforce instance. The course covers Salesforce’s existing reports as well as the Salesforce reporting tool set, to teach you how to customize existing reports and create your own reports. Information on building dashboards and enhancing your reports via formulas and filters is provided to help you analyze your business. Skills Gained Work with...

(2) Beginner 18 and older
No upcoming schedules

Apex & Visualforce Controllers (DEV 501)

ExitCertified

This comprehensive hands-on course is perfect for developers who want a deep dive into using Apex to build, extend, and deploy Salesforce applications on the Force.com platform. This course also covers using Apex to build and customize Visualforce pages. Skills Gained: When you complete the course, you’ll be able to use the capabilities of the Force.com cloud platform to develop or extend cloud applications: Develop custom Force.com code....

(2) All levels 18 and older
No upcoming schedules

Administration Essentials for Experienced Admins

ExitCertified

This course is for experienced administrators who are ready to increase their skills and knowledge about how Salesforce can solve their most pressing business needs. Using real-world scenarios, Administration Essentials for Experienced Admins covers topics such as extending Salesforce with custom objects and apps, generating complex reports and dashboards, and automating complex business processes to help you work more efficiently and get more from...

(2) All levels 18 and older
No upcoming schedules

Preparing for Your Salesforce.com Administrator Cert.

ExitCertified

Preparing for Your Salesforce.com Administrator Certification (CRT 101) Are you ready to take the next step in your career by becoming a Salesforce.com Certified Administrator? Instructors will present real-world business scenarios that will help hone your problem-solving skills and reinforce your knowledge of key topics covered on the Certified Administrator exam. You will complete practice questions related to these scenarios to help prepare you...

(2) All levels 18 and older
No upcoming schedules

What’s Possible: Salesforce Fundamentals (STR 101)

ExitCertified

Are you a business analyst or project manager who is looking to learn more about how Salesforce can solve specific business issues? What’s Possible: Salesforce Fundamentals provides the information to enable you to effectively engage with your business stakeholders. The course walks through a series of typical business challenges to provide you with the background to solve your specific business needs. Skills Gained Get acquainted with key Salesforce...

(2) Beginner 18 and older
No upcoming schedules
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