Office 365 Administration and Troubleshooting Training is unfortunately unavailable

Thankfully we have 26 other Microsoft Office Classes for you to choose from. Check our top choices below or see all classes for more options.

Questions about this class?
Get help now from a knowledge expert!

Office 365 Administration and Troubleshooting Training

at Learning Tree International - Herndon

Course Details
Price:
$2,650
Start Date:

This class isn't on the schedule at the moment, but save it to your Wish List to find out when it comes back!
If you're enrolled in an upcoming date, this simply means that date has now sold out.

Location:
Herndon
13650 Dulles Technology Dr Ste #175
At Sunrise Valley Dr
Herndon, Virginia 20171
(Map)
Book at Office/Home
Important:
Course #: 8515
Description
Class Level: Intermediate
Age Requirements: 18 and older
Average Class Size: 16

What you'll learn in this microsoft office class:

This Office 365 administration and troubleshooting training targets the needs of Information Technology (IT) professionals who take part in administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. 

This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business. It also covers security and compliance features of Office 365.

Key Features
  • Microsoft Official Course (MOC 10997) content
  • After-course instructor coaching benefit
  • Eligible to use with your Microsoft Software Assurance Training Vouchers (SATVs)
You Will Learn How To:
  • Describe Office 365 services
  • Administer Office 365 by using graphical user interface (GUI) and Windows PowerShell
  • Administer and troubleshoot directory synchronization and directory objects
  • Administer and troubleshoot Skype for Business
  • Administer and troubleshoot SharePoint Online
  • Administer and troubleshoot Office 365 ProPlus
  • Administer and troubleshoot compliance and security in Office 365
Prerequisites
Before attending this course, students must have:
  • A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or newer.
  • A minimum of one year of experience working with Active Directory Domain Services (AD DS).
  • A minimum of one year of experience working with name resolution, including DNS.
  • Experience working with certificates, including public key infrastructure (PKI) certificates.
  • Experience working with Windows PowerShell.
  • Experience working with Exchange Server 2013 or newer, Lync 2013 Server or Skype for Business 2015 Server, and SharePoint Server 2013 or newer is beneficial but not required.
  • An understanding of Microsoft cloud services as it relates to Office 365.
Course Outline

Module 1: Office 365 services overview

This module describes Office 365 services, licensing, tenant, and clients.

Lessons

  • Overview of Office 365 services
  • Office 365 licensing overview
  • Office 365 tenant configuration
  • Office 365 clients

Lab : Office 365 services overview

  • Setting up Office 365 lab environment
  • Office 365 Domain Name System (DNS) management
  • Office 365 service configuration

After completing this module, students will be able to:

  • Describe Office 365 services.
  • Explain Office 365 licensing.
  • Configure an Office 365 tenant.
  • Describe Office 365 clients.
Module 2: Office 365 administration, tools, and techniques

This module describes the tools used for Office 365 administration.

Lessons

  • Managing Office 365 with administrative portals
  • Managing Office 365 with Windows PowerShell
  • Managing administrative access in Office 365
  • Troubleshooting administration in Office 365

Lab : Administering Office 365

  • Using administrative portals
  • Administering Office 365 with Windows PowerShell
  • Configuring delegated administrators
  • Troubleshooting administrative access in Office 365

After completing this module, students will be able to:

  • Manage Office 365 with administrative portals.
  • Manage Office 365 with Windows PowerShell.
  • Manage administrative access in Office 365.
  • Troubleshoot administration in Office 365.
Module 3: Administering and troubleshooting directory synchronization and directory objects

This module describes how to administer and troubleshoot directory synchronization with Azure AD Connect, and how to administer user and group objects in Office 365.

Lessons

  • Directory synchronization and federation overview
  • Azure AD Connect management
  • Managing users and groups objects in Office 365
  • Troubleshooting objects and directory synchronization in Office 365

Lab : Administering directory synchronization, users, and groups in Office 365

  • Configuring Azure AD Connect
  • Managing Office 365 users and groups by using the Office 365 admin center
  • Managing Office 365 password policies
  • Troubleshooting users and directory synchronization

After completing this module, students will be able to:

  • Describe directory synchronization and federation overview.
  • Explain Azure AD Connect management.
  • Manage users and group objects in Office 365.
  • Troubleshoot objects and directory synchronization in Office 365.
Module 4: Administering and troubleshooting Microsoft Exchange Online

This module describes how to administer and troubleshoot Exchange Online service in Office 365.

Lessons

  • Overview of Exchange Online management
  • Administering Exchange Online recipients
  • Administering client access policies in Exchange Online
  • Troubleshooting Exchange Online

Lab : Administering and troubleshooting Exchange Online

  • Configuring and administering Exchange Online recipients
  • Configuring delegated administration
  • Configuring client access policies
  • Troubleshoot Exchange Online

After completing this module, students will be able to:

  • Describe Exchange Online management.
  • Administer Exchange Online recipients.
  • Administer client access policies in Exchange Online.
  • Troubleshoot Exchange Online.
Module 5: Administering and troubleshooting Skype for Business

This module describes how to administer and troubleshoot Skype for Business service in Office 365.

Lessons

  • Skype for Business management overview
  • Administering users and connectivity in Skype for Business
  • Troubleshooting Skype for Business

Lab : Administering Skype for Business Online

  • Configuring Skype for Business Online organization settings
  • Configuring Skype for Business Online user settings
  • Troubleshooting Skype for Business Online

After completing this module, students will be able to:

  • Describe Skype for Business management.
  • Administer users and connectivity in Skype for Business Office 365 tenant configuration.
  • Troubleshoot Skye for Business.
Module 6: Administering and troubleshooting SharePoint Online

This module describes how to administer and troubleshoot SharePoint Online service in Office 365.

Lessons

  • SharePoint Online management overview
  • Administering SharePoint Online site collections
  • Administering external users in SharePoint Online
  • Configuring OneDrive for Business
  • Troubleshooting SharePoint Online

Lab : Configuring and administering SharePoint Online

  • Configuring SharePoint Online settings
  • Creating and configuring a SharePoint site collection
  • Configuring and verifying external user sharing
  • Configuring OneDrive for Business
  • Troubleshooting SharePoint Online

After completing this module, students will be able to:

  • Describe SharePoint Online management.
  • Administer SharePoint Online site collections.
  • Administer external users in SharePoint Online.
  • Plan and configure OneDrive for Business.
  • Troubleshoot SharePoint Online.
Module 7: Planning and deploying Office 365 ProPlus

This module describes how to plan and implement the deployment of Office 365 ProPlus.

Lessons

  • Overview of Office 365 ProPlus
  • Managing user-driven Office 365 ProPlus deployments
  • Troubleshooting Office 365 ProPlus deployments

Lab : Managing Office 365 ProPlus installations

  • Preparing Office 365 ProPlus installations
  • Managing user-driven Office 365 ProPlus installations
  • Managing centralized Office 365 ProPlus installations
  • Troubleshooting Office 365 ProPlus deployments

After completing this module, students will be able to:

  • Describe Office 365 ProPlus.
  • Manage user-driven Office 365 ProPlus deployments.
  • Troubleshoot Office 365 ProPlus deployments.
Module 8: Administering and troubleshooting compliance and security in Office 365

This module describes how to administer and troubleshoot compliance and security features in Office 365.

Lessons

  • Overview of compliance features in Office 365
  • Administering Azure Rights Management in Office 365
  • Administering compliance features in Office 365
  • Configuring and administering email security in Office 365
  • Troubleshooting Office 365 compliance and protection

Lab : Configuring and troubleshooting compliance and security

  • Configuring Rights Management in Office 365
  • Configuring compliance features
  • Configuring email protection

After completing this module, students will be able to:

  • Describe compliance features in Office 365.
  • Administer Azure Rights Management in Office 365.
  • Administer compliance features in Office 365.
  • Configure and administer email security in Office 365.
  • Troubleshoot Office 365 compliance and protection.

Still have questions? Ask the community.

Refund Policy
If a customer would like to cancel or transfer their course, they must notify Coursehorse prior to two weeks before the start date of the course or within seven days of registration. On-Demand Courses cannot be cancelled once purchased and are not eligible for refund.

If a customer transfers to another course prior to two weeks before the start date or within seven days of registration of the course in which originally enrolled, 100% of any prepaid course tuition will be applied toward the course tuition for the subsequent course.

If a customer needs to cancel an enrollment two weeks prior to the start of the class or within seven days of registration, we will refund 100% of any prepaid course tuition for that enrollment.

If a customer does need to transfer or cancel a course within two weeks of the start date of the course or after seven days from the date of registration, a fee equal to 50% of the price of the course will be assessed for any standard attendances. Attendances associated with a Learning Tree program will be assessed a $500 fee. Training Passports, Training Vouchers and Pay-As-You-Learn Vouchers cannot be used after their expiration dates, and a course cancellation or transfer by the customer will not extend a Training Passport, Training Voucher Pack or Pay-As-You-Learn Voucher Pack expiration date.

Map

Google Map

Learning Tree International

All classes at this location

Start Dates (0)

This class isn't on the schedule at the moment, but save it to your Wish List to find out when it comes back!

Similar Classes

Benefits of Booking Through CourseHorse

Booking is safe. When you book with us your details are protected by a secure connection.
Lowest price guaranteed. Classes on CourseHorse are never marked up.
This class will earn you 26500 points. Points give you money off your next class!
Questions about this class?
Get help now from a knowledge expert!
Questions & Answers (0)

Get quick answers from CourseHorse and past students.

School: Learning Tree International

Learning Tree International

Established in 1974, Learning Tree International is a leading provider of IT training and management training to business and government organizations worldwide. In addition, Learning Tree provides IT Workforce Optimization Solutions – a modern approach that improves the adoption of skills, and accelerates...

Read more about Learning Tree International

CourseHorse Approved

This school has been carefully vetted by CourseHorse and is a verified DC educator.

Want to take this class?

Save to Wish List
Taking this class for work? Get exclusive perks & discounts for free.

26 Top Choices

Office 365: Maximizing the Productivity Potential

at Learning Tree International - Herndon 13650 Dulles Technology Dr Ste #175, Herndon, Virginia 20171

This course focuses on the collaborative benefits of Microsoft Office 365 – a cloud-based service providing access to desktop applications, mobile apps and browser-based versions of Microsoft Outlook, Office, SharePoint, OneDrive and Skype – available anywhere you have an internet connection. Learn how to easily connect and carry out real-time...

Wednesday Mar 4th, 9am - 4:30pm

  (3 sessions)
$2,650

3 sessions

Excel Dashboards

at Certstaffix Training - Largo 1300 Caraway Ct Ste 200, Largo, Maryland 20774

This course builds upon the foundation knowledge presented in the Excel - Level 1 course and will help start you down the road to creating advanced workbooks and worksheets that you can use to create a dashboard. The ability to analyze massive amounts of data, extract actionable intelligence from it, and present that information to decision makers...

Monday Mar 9th, 10am - 5pm

SharePoint for End Users

at Certstaffix Training - Largo 1300 Caraway Ct Ste 200, Largo, Maryland 20774

This is learning made easy. Get more done quickly with SharePoint, and empower your whole organization to do so, too. Create, edit, share, and manage documents, and use document collaboration in teams Create sites, organize them, and customize their layouts, features, and apps Efficiently organize content by using lists, libraries, and sites Manage...

Tuesday Mar 10th, 10am - 5pm

  (2 sessions)
$900

2 sessions

Microsoft Office 365 Online (w/ Teams for the Desktop)

at Certstaffix Training - Largo 1300 Caraway Ct Ste 200, Largo, Maryland 20774

This course is an introduction to Microsoft® Office 365™ with Teams™ in a cloud-based environment.  Using the Office 365 suite of productivity apps, users can easily communicate and collaborate together through Microsoft® Outlook® mail and Teams™ messaging and meeting functionality. Additionally, the Microsoft® SharePoint® team site...

Friday Mar 20th, 10am - 5pm

Access Level 1

at Certstaffix Training - Largo 1300 Caraway Ct Ste 200, Largo, Maryland 20774

This ILT Series course covers the basic skills and concepts students need to use Microsoft Access productively and efficiently. After an introduction to the Access environment, students will learn how to plan databases and create tables. Then they will learn to organize fields and records, and to work with data entry rules.  They will learn how...

Monday Mar 23rd, 10am - 5pm

  (2 sessions)
$670

2 sessions

Microsoft Project Introduction

at Learning Tree International - Herndon 13650 Dulles Technology Dr Ste #175, Herndon, Virginia 20171

This Microsoft Project class, will teach you the skills to manage and maintain control of multiple projects more efficiently for your organization. You will learn to use its flexible and intuitive tools and solutions to help create the project plan, track progress, adjust resources and create dynamic reports. Make your project more visible, for others...

Wednesday Mar 25th, 9am - 4:30pm

  (3 sessions)
$2,650

3 sessions

Access Level 2

at Certstaffix Training - Largo 1300 Caraway Ct Ste 200, Largo, Maryland 20774

This ILT Series course provides students with additional skills and concepts needed to use Microsoft Access productively and efficiently. They will learn to normalize data, join tables while observing referential integrity, query multiple tables, format forms, and reports, insert background images and charts; and create specialized objects such as...

Wednesday Mar 25th, 10am - 5pm

  (2 sessions)
$670

2 sessions

Project Level 2

at Certstaffix Training - Largo 1300 Caraway Ct Ste 200, Largo, Maryland 20774

Learn the advanced features of Microsoft Project and get more done quickly. Learn about:  Fine Tuning: Resources, Assignments & Project Plans Organize Plan Details Tracking Progress Reporting Formatting & Printing Customization of Project Sharing Information with Other Programs Consolidating Projects & Resources Project...

Thursday Mar 26th, 10am - 5pm

Access Level 3

at Certstaffix Training - Largo 1300 Caraway Ct Ste 200, Largo, Maryland 20774

This ILT Series course builds on the skills and concepts taught in Access- Level 1 and Access - Level 2. This course will help students prepare for the Microsoft Office Specialist exam for Access.  For comprehensive certification training, students should complete the Level 1 , 2 and 3 courses for Access. Access Versions That Can Attend: Excel...

Friday Mar 27th, 10am - 5pm

Microsoft Office 365 Online (with Skype for Business)

at Certstaffix Training - Largo 1300 Caraway Ct Ste 200, Largo, Maryland 20774

This course is an introduction to Microsoft® Office 365® with Skype® for Business in a cloud-based environment. It can be used as an orientation to the full suite of Office 365 cloud-based tools, or the Skype for Business lessons can be presented separately in a seminar-length presentation with the remaining material available for later student...

Monday Mar 30th, 10am - 5pm

Introduction to VBA Programming Training

at Learning Tree International - Herndon 13650 Dulles Technology Dr Ste #175, Herndon, Virginia 20171

In this advanced course, you gain a detailed understanding of how programming in Visual Basic for Applications can increase productivity. With this training, you learn how to automate repetitive tasks, build fully functional user interfaces, leverage tools for developing custom-built Microsoft Office solutions, and supercharge your productivity and...

Tuesday Mar 31st, 9am - 4:30pm

  (4 sessions)
$2,990

4 sessions

Analyzing Data with Excel

at Learning Tree International - Herndon 13650 Dulles Technology Dr Ste #175, Herndon, Virginia 20171

This official Microsoft Analyzing Data with Excel (20779) course and learn to add BI techniques to Excel data analysis. The course goes beyond the capabilities of tables and charts and uses Pivot Charts, the Excel Data Model, and Power BI. Plus, this course will prepare you for Microsoft exam 70-779, a core requirement for the MCSA: BI Reporting...

Wednesday Apr 1st, 9am - 4:30pm

  (3 sessions)
$2,650

3 sessions

Word Level 1

at Certstaffix Training - Largo 1300 Caraway Ct Ste 200, Largo, Maryland 20774

Learn the basic features of Microsoft Word and get more done quickly. Learn about:  Word Basics Creating & Managing Documents Entering & Editing Text Modifying the Structure & Appearance of Text Adding Simple Graphics Inserting & Modifying Diagrams Finalizing & Distributing Documents and Customizing Options & the...

Friday Apr 3rd, 10am - 5pm

PowerPoint Level 1

at Certstaffix Training - Largo 1300 Caraway Ct Ste 200, Largo, Maryland 20774

Learn the basic features of Microsoft PowerPoint and get more done quickly.  Learn about: PowerPoint Basics Create & Manage Presentations Create & Manage Slides Enter & Edit Text on Slides Inserting Simple Graphics Reviewing Presentations Custom Presentation Elements PowerPoint Versions That Can Attend: PowerPoint 2019, 365,...

Friday Apr 3rd, 10am - 5pm

PowerPoint Level 2

at Certstaffix Training - Largo 1300 Caraway Ct Ste 200, Largo, Maryland 20774

Learn advanced features of Microsoft PowerPoint and get more done quickly. Learn about:  Presenting Text in Tables Create & Manage Business Graphics Add Sound & Movement to Slides Prepare & Deliver Presentations Work in PowerPoint Efficiently Creating Custom Presentation Elements and Saving & Sharing Presentations PowerPoint...

Monday Apr 6th, 10am - 5pm

Word Level 2

at Certstaffix Training - Largo 1300 Caraway Ct Ste 200, Largo, Maryland 20774

Learn the advanced features of Microsoft Word and get more done quickly. Learn about:  Organizing Information into Tables Inserting & Modifying Charts Adding Visual Elements Organizing & Arranging Content Collaborating on Documents Referencing Contents & Sources Merging Data with Documents & Labels and Creating Custom Documents...

Monday Apr 6th, 10am - 5pm

Outlook Level 1

at Certstaffix Training - Largo 1300 Caraway Ct Ste 200, Largo, Maryland 20774

Learn the basic features of Microsoft Outlook and get more done quickly. Learn about: Outlook Basic, Outlook Modules, Sending/Receiving Email, Contacts, Calendaring, Tasks and Customizing the Interface. Outlook Versions That Can Attend: Outlook 2019, 365, 2016, & 2013 (Microsoft Windows PC) Course Taught With: Outlook version 2016 (Microsoft...

Wednesday Apr 8th, 10am - 5pm

Outlook Level 2

at Certstaffix Training - Largo 1300 Caraway Ct Ste 200, Largo, Maryland 20774

Learn the advanced features of Microsoft Outlook and get more done quickly. Learn about: Enhancing Message Content, Email Security, Organizing Your Inbox, Managing Contacts, Managing Calendars, Outlook Option Customization, and Managing Email Automatically. Outlook Versions That Can Attend: Outlook 2019, 365, 2016, & 2013 (Microsoft Windows PC)...

Thursday Apr 9th, 10am - 5pm

Excel Level 1

at Certstaffix Training - Largo 1300 Caraway Ct Ste 200, Largo, Maryland 20774

This course will introduce students to spreadsheets and the fundamentals concepts of Microsoft Excel. Learn these features of Microsoft Excel and get more done quickly.  Learn how to:  Quickly set up workbooks Enter data, and format it for easier viewing Perform calculations and find and correct errors Visualize data with charts and...

Monday Mar 23rd, 10am - 5pm

Excel Level 3

at Certstaffix Training - Largo 1300 Caraway Ct Ste 200, Largo, Maryland 20774

This course will teach students advanced tasks in Microsoft Excel. In this advanced Excel course, you will learn about:  Alternative Data Sets Dynamic Worksheets with PivotTables Automating Repetitive Tasks with Macros Working with Other Microsoft Office Apps Business Intelligence Analysis and Forecasts and Visualizations Excel Versions...

Monday Apr 13th, 10am - 5pm